F.A.Q

Does the price on your website include shipping cost?
 
No, the price on our website is only FOB price. The shipping cost is according to where to ship and how many items of your order quantity.
 
If I become your VIP customer, what special service will I enjoy?
 
1. The price discount 2. Shipping assurance (as the VIP, we assure the whole safety-----only resend the goods one more time. 3. When we get new products, we will send them to our VIP first 4. Sending some interesting gift.
 
How can I become your VIP customer?
 
If you buy goods more than US$500 from us, you will become our VIP; If you recommend other customers to us, you also will become our VIP customers too. ATTENTIONS: The amount $500 does not include shipping cost;
 
May I become your sole agent in my city or country?
 
We prefer this partnership very much. If you become our agent and buy a large quantity, we will give the best price to you.
 
Might I choose a shipping way I prefer?
 
Usually we accept the shipping way that the customers prefer. If it is not safe, we will inform you.
 
How long will it take to deliver the goods?
 
About 5 work days for delivery, sometimes quicker, and sometimes slower.
 
Could you assure that the goods get customs clearance? If not, can I buy a shipping assurance?
 
Under the normal conditions, we can only answer for the goods exported from China safely, but not for goods imported to other countries. If the goods are lost or can’t be cleaned from the customs, we can resend one more time for the VIP customers; For the normal customers, we also can do one time more resend if the customers can afford half of its lost with us together.
 
Which occasions allow goods exchange?
 
Because we do stock goods, sometimes there is a little color or size difference, and maybe the boxes are a little crushed on the delivery way; Under this situation, it is sorry that no exchange is allowed; But when the goods come with bad quality or a wrong shipment of the goods, we can make an exchange. Please check your goods immediately when you receive it, and ask the shipping company to write a certification of its wrong package.
 
 
Did the goods come with original boxes?
 
Yes, for all of our products like shoes,bags, we supply original packages,boxes or other covers;
 
If I order more, could you give me some discount?
 
Yes, if you need a large quantity, we will consider much more discount and other favorable services for you. Details depend on your final order quantity.
 
Could I buy staffs that are not listed on your on-line shop?
 
If you need other goods than our website, please send me the pictures. We will try our best to get them for you according to your pictures or discription..